Ensure peak performance across your entire communication infrastructure with comprehensive monitoring solutions that provide real-time visibility into call quality, system availability, and user experience. From UCaaS platform health checks to multi-site deployment analytics, we help businesses identify performance bottlenecks, reduce downtime, and optimize unified communications investments for maximum ROI and employee productivity.
Comprehensive monitoring solutions that deliver real-time visibility, proactive alerting, and actionable insights across your entire unified communications ecosystem.
Continuous monitoring of cloud-based unified communications platforms including voice quality metrics, video performance tracking, messaging reliability, and collaboration tool uptime with automated alerting for degraded service conditions.
Real-time analysis of voice and video call quality including jitter, latency, packet loss, MOS scores, and codec performance with detailed reporting to identify network bottlenecks and optimize user experience.
Centralized visibility across distributed office locations, remote workers, and branch sites with comparative analytics, SLA compliance monitoring, and geographic performance benchmarking for enterprise-wide communication infrastructure.
Specialized monitoring for CCaaS platforms including agent availability tracking, queue performance metrics, abandoned call rates, average handle time analysis, and omnichannel interaction monitoring to optimize customer experience.
Continuous tracking of unified communications integrations with CRM platforms, ERP systems, helpdesk tools, and business applications ensuring seamless data flow, API performance, and workflow automation reliability.
Automated notification systems for performance degradation, system outages, security anomalies, and SLA violations with customizable escalation workflows, detailed incident reports, and trend analysis dashboards for IT teams.
Without continuous monitoring, unified communications issues often go unnoticed until they impact business operations and customer satisfaction. Our monitoring solutions provide IT teams with real-time visibility into every aspect of their communication stack — from individual user call quality to enterprise-wide system performance. Powered by advanced analytics and machine learning, we detect anomalies before they become outages, benchmark performance against industry standards, and deliver actionable insights that drive continuous optimization and measurable cost savings.
Join thousands of organizations optimizing their unified communications with our monitoring solutions.
"Customer service is amazing. Whenever we have called, even later at night, we have been able to talk to a person and they have immediately fixed any issue, which were minor. We have spoken to Star Link users who have said Customer service is nearly nonexistent. We chose the best!..."
"Packaging is great and the product is well designed. I tested with several languages and my colleagues were surprised at how well it worked. I look forward to using it on trips!"
"I am really impressed! It works perfectly and is quite accurate. Great product."
"Best customer service ever! When I say a text away, they are literally a text away and come back with a solution everytime I have had a question or concern with my titan hotspot! The guy I have been in contact with for years is Mike Falls, he is the..."
"I was kinda skeptical at first but after trying it out, I'm glad I got it. After a few setups, it worked perfectly."
"We bought a Titan by our RV dealer, once home i tried the Titan. It was not that easy and a bit confus for me to get it started so i contacted the support. I got a very quick and efficient response. In fact this system is incredibly EFFICIENT and..."
"Love my saber tooth Titan I run a hotshot company and have this in my truck for internet. Connectivity is excellent and customer service is second to none."
"Sabertooth is an exceptionally fine, simplistic means of access to the internet. Direct access to its CEO, and connection remedies in a matter of minutes, put this company lightyears ahead of others. Where I go…..it will go with me!"
"Always fast response and excellent service"
"Great staff they are fast with problem solving"
"Finally, a solid solution for connectivity while RV’ing. Just used the Titan hotspot literally in the middle of 40,000 other campers at the EAA Air Venture airshow in Oshkosh, WI. Was able to stream video and use 3 other devices simultaneously with few interruptions. Also seemed to greatly improve connectivity..."
"Superior service as always. Fast accurate solutions to any issue. I recommend them highly."
"After testing it for a few days, I must say I am so pleased. Such a good translator. Thank you Sabertooth!"
"This mobile hot spot works out great"
"We camp a lot at parks that don’t have wifi and this really helped we were able to watch our sports & favorite tv shows with no problem! Excellent customer service we will be using them next spring for camping again!! Definitely recommend 5 stars!!!!!"
"Customer service is amazing. Whenever we have called, even later at night, we have been able to talk to a person and they have immediately fixed any issue, which were minor. We have spoken to Star Link users who have said Customer service is nearly nonexistent. We chose the best!..."
"Packaging is great and the product is well designed. I tested with several languages and my colleagues were surprised at how well it worked. I look forward to using it on trips!"
"I am really impressed! It works perfectly and is quite accurate. Great product."
"Best customer service ever! When I say a text away, they are literally a text away and come back with a solution everytime I have had a question or concern with my titan hotspot! The guy I have been in contact with for years is Mike Falls, he is the..."
"I was kinda skeptical at first but after trying it out, I'm glad I got it. After a few setups, it worked perfectly."
"We bought a Titan by our RV dealer, once home i tried the Titan. It was not that easy and a bit confus for me to get it started so i contacted the support. I got a very quick and efficient response. In fact this system is incredibly EFFICIENT and..."
"Love my saber tooth Titan I run a hotshot company and have this in my truck for internet. Connectivity is excellent and customer service is second to none."
"Sabertooth is an exceptionally fine, simplistic means of access to the internet. Direct access to its CEO, and connection remedies in a matter of minutes, put this company lightyears ahead of others. Where I go…..it will go with me!"
"Always fast response and excellent service"
"Great staff they are fast with problem solving"
"Finally, a solid solution for connectivity while RV’ing. Just used the Titan hotspot literally in the middle of 40,000 other campers at the EAA Air Venture airshow in Oshkosh, WI. Was able to stream video and use 3 other devices simultaneously with few interruptions. Also seemed to greatly improve connectivity..."
"Superior service as always. Fast accurate solutions to any issue. I recommend them highly."
"After testing it for a few days, I must say I am so pleased. Such a good translator. Thank you Sabertooth!"
"This mobile hot spot works out great"
"We camp a lot at parks that don’t have wifi and this really helped we were able to watch our sports & favorite tv shows with no problem! Excellent customer service we will be using them next spring for camping again!! Definitely recommend 5 stars!!!!!"
"Customer service is amazing. Whenever we have called, even later at night, we have been able to talk to a person and they have immediately fixed any issue, which were minor. We have spoken to Star Link users who have said Customer service is nearly nonexistent. We chose the best!..."
"Packaging is great and the product is well designed. I tested with several languages and my colleagues were surprised at how well it worked. I look forward to using it on trips!"
"I am really impressed! It works perfectly and is quite accurate. Great product."
"Best customer service ever! When I say a text away, they are literally a text away and come back with a solution everytime I have had a question or concern with my titan hotspot! The guy I have been in contact with for years is Mike Falls, he is the..."
"I was kinda skeptical at first but after trying it out, I'm glad I got it. After a few setups, it worked perfectly."
"We bought a Titan by our RV dealer, once home i tried the Titan. It was not that easy and a bit confus for me to get it started so i contacted the support. I got a very quick and efficient response. In fact this system is incredibly EFFICIENT and..."
"Love my saber tooth Titan I run a hotshot company and have this in my truck for internet. Connectivity is excellent and customer service is second to none."
"Sabertooth is an exceptionally fine, simplistic means of access to the internet. Direct access to its CEO, and connection remedies in a matter of minutes, put this company lightyears ahead of others. Where I go…..it will go with me!"
"Always fast response and excellent service"
"Great staff they are fast with problem solving"
"Finally, a solid solution for connectivity while RV’ing. Just used the Titan hotspot literally in the middle of 40,000 other campers at the EAA Air Venture airshow in Oshkosh, WI. Was able to stream video and use 3 other devices simultaneously with few interruptions. Also seemed to greatly improve connectivity..."
"Superior service as always. Fast accurate solutions to any issue. I recommend them highly."
"After testing it for a few days, I must say I am so pleased. Such a good translator. Thank you Sabertooth!"
"This mobile hot spot works out great"
"We camp a lot at parks that don’t have wifi and this really helped we were able to watch our sports & favorite tv shows with no problem! Excellent customer service we will be using them next spring for camping again!! Definitely recommend 5 stars!!!!!"
We deliver monitoring solutions designed for modern, distributed communication environments.
Our platform monitors UCaaS, CCaaS, and collaboration tools from any provider in our 300+ partner ecosystem — ensuring unbiased visibility regardless of vendor.
Automated notification systems detect performance degradation, outages, and security anomalies the moment they occur — minimizing downtime and business impact.
Advanced dashboards transform raw monitoring data into clear, prioritized insights with specific recommendations for performance optimization and cost reduction.
Our monitoring infrastructure scales seamlessly from single-site deployments to multi-location enterprises with thousands of users across distributed communication environments.
Our team brings decades of unified communications experience.
Sabertooth Tech Group was founded with a vision to remove technology barriers and expand business possibilities through unified, intelligent solutions. From our origins in AI-powered communication devices, we evolved into a comprehensive IT advisory partner serving businesses nationwide. Today, we leverage our deep expertise in unified communications, IoT connectivity, and enterprise networking — combined with our 300+ technology partner ecosystem — to deliver monitoring solutions that transform fragmented visibility into actionable intelligence. Our vendor-agnostic approach ensures every client receives unbiased recommendations backed by real-world performance data and measurable business outcomes.
Unified communications integrates multiple communication tools — including voice calling, video conferencing, instant messaging, presence indicators, and collaboration platforms — into a single, cohesive system. The purpose is to streamline business communication, improve team productivity, reduce infrastructure costs, and enhance customer-facing responsiveness by eliminating silos between communication channels. Modern UCaaS platforms deliver these capabilities through the cloud, enabling seamless collaboration across office locations, remote workers, and mobile employees while providing centralized management and consistent user experiences.
Connect with our unified communications experts for personalized guidance on monitoring solutions.
Validated enterprise-grade connectivity
Healthcare data security certified
Enterprise security and availability
Complete the form below and our team will contact you within one business day to discuss your unified communications monitoring requirements and provide a customized solution recommendation.
For immediate assistance, feel free to give us a direct call at +1 888-891-2331
For immediate assistance, feel free to give us a direct call at +1 888-891-2331